★ Help & info
Frequently asked questions
Before you contact us, please read the frequently asked questions below – the answer to your question might be here and save you time.
★ Your questions answered ★
Frequently asked questions
Tap a question to reveal the answer. Can’t find what you need? The team is only a call or email away.
When are you open?
For opening times, please see our shop locations or contact us.
How much do trees cost?
Tree prices can be found on our price list. If there’s something you can’t find, then contact us.
Do you deliver trees?
Yes. You can either buy online and we will select your desired tree for you, or you can choose your own tree at Haldon Christmas Tree Centre and book in for local delivery.
Do I need to pre-book for choose and cut?
Yes – choose and cut from the farm is by pre-booked slot only, on selected weekends in November and December. Each slot is for one car and a £10 deposit is taken off the price of your tree. Book a slot here, or read more about choose & cut.
Do you sell rooted trees?
Yes, we sell potted trees. These are dug from the ground in November and re-potted for your convenience. Our experience tells us that they have a 50/50 chance of survival, but this can be helped by following our tree care instructions.
Do you rent Christmas trees?
No, this is not a service that we currently offer.
★ Useful pages ★
Where the answers live
Opening times & prices
Where to find us, when we’re open and what our trees cost.
Tree care
Keep your tree fresh for the whole of Christmas with our simple care tips.
★ Still have a question? ★
We’re happy to help
Call us on 01803 665064, or send the team a message and we’ll get back to you.